My Shopping Experience At and Website Review

Hello girls, how are you all doing? I wanted to do lingerie shopping for me recently and was surveying various lingerie stores here in Kolkata. Last time when I was purchasing one, my mom was there with me to help me out. Anyhow this time, I went alone! The sales girl in few lingerie stores were quite helpful while in few others, they confused me rather than helping me out. Confused and helpless, I started surfing online to purchase some good lingerie. This is when I came across, a website where you can shop lingerie, night wears and accessories with ease from your home. My first order with them just got delivered to me yesterday. Read on to know about my shopping experience at

About the Website: “A friend is like a good bra: supportive, comfortable and hard to find.”

It’s true, good lingerie is hard to find. But at Pretty Secrets, we try to make the task a little easier. Why is perfect lingerie so important? Because it has the ability to transform, accentuate, revitalize and uplift. It’s worth it to find the best fit for you.


Ever been to a lingerie store and wish you hadn’t? Unhelpful and ignorant sales people. Your choice out of stock. Loud embarrassing situations. A nightmare you’d much rather not have.

That’s where steps in.


Offering women (and men) the facility of seamlessly browsing through an exhaustive collection of high quality lingerie from the comfort of your own computer, aims to provide a plethora of styles and sizes catering to every woman’s needs and wants.

Brands Available:Prettysecrets, Maya, Enamor, Lovable, Triumph, Peri Peri, Slumber Jill, Mariemeili

Shipping: Shipping is free on all orders above Rs. 750. There is a Rs. 50 surcharge on all orders below Rs. 750. They also offer a post-paid Cash On Delivery service in select cities/towns. A Rs. 50 convenience charge is applicable, should you select COD as a payment method.


Returns: In most cases, they will have the products picked up from your place within 48 hours of your call.In case, Reverse Pickup is not available in your area, you may send us the products through any courier service including Speedpost. They will reimburse Rs. 75 against the shipping cost in the form of a voucher upon receipt of products. This voucher will be valid for 1 year and can be redeemed in your next purchase.

Mode of Payment: Online payments through credit card, debit card, net banking or Cash on delivery.

My Shopping Experience: I was so tempted by the pretty pink look of the website that i couldn’t stop myself from surfing the website for 2 long hours before placing the order. I was skeptical since this was my first purchase from the website. So, I ordered a padded bra from Lovable which was going on a discount. I thought of opting for COD but since they charge Rs. 50 for shipping on all orders below Rs. 750 and another 50 bucks COD, I paid through my debit card.


Ordering was quite hassle free, you need to select your products and add to the shopping cart. Create an account for faster checkout and fill in your shipping details, choose the mode of payment and place your order. Once your order has been placed , you get a confirmation message on your phone along with a mail.


I placed my order on Friday, 12th September and it was shipped on the same day through FedEx courier service. Though my order was supposed to be delivered on Saturday 13th September, but due to some issue they could not reach my address. I called prettysecrets customer care on Monday morning asking them to contact FedEx and get my parcel delivered. They assured me that the parcel will be delivered by the next day. Anyhow, I got my parcel that evening itself, well packed and sealed carefully.


I loved how the product was packed, there was no mention of what was inside the package. The parcel came in a pretty pink cardboard box with prettysecrets logo on the top. On opening the box, I found the bra was wrapped in paper. Inside the paper was my bra wrapped securely in a plastic cover with tags intact. The fitting and material was perfect. Overall I am very happy with my first purchase and would like to shop again with :).

Pros: 1. User friendly website

2. Great discounts and offers on many products

3. Easy return policy

4. Pretty pink packaging to win your heart ❤

Cons: I wish the shipping charges were bit less

Rating: 4/5

Will I Recommend Yes, I’ll surely recommend them. I am already planning to do a big haul from them next month :p


2 thoughts on “My Shopping Experience At and Website Review

  1. I purchased stockings from this site. They arrived late. And also were not as described on their webpage. There was also a rip on the side. They clearly looked used. When I mailed them about the same, I did not receive any reply for 5-6 days, until I called them for the same. Then too the customer care executive kept arguing with me about it and did not agree for return or replacement, saying that it did not qualify for a return. To top the unprofessionalism, when I asked to talk to a senior person, she said ‘senior Abhi bahar gyi hai!’
    I was both amused as well as baffled! I lost my money but I decided I would give a bad review to this site in every possible platform. Such an unprofessional behavior.. And that too after being at fault!


    • Sorry to hear that, Pooja. I, however, have experienced a smooth service with them. Although the outer packaging was tampered, the product was intact inside. I hope your issue gets resolved soon.


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